Welcome to Green Decor. Your privacy is important to us. This policy explains how we collect, use, protect, and share your personal information when you visit or interact with our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, Phone number, Email address, Shipping and billing address
• Payment Information: Collected via secure third-party gateways (e.g., Razorpay, PayPal). We do not store your credit/debit card details.
• Technical & Device Information: IP address, Browser type, Device model, Time zone, Clickstream and usage data
• Order & Interaction Data: Purchase history, Feedback, Reviews, Support contacts

2. How We Use Your Information

• Process and ship your orders
• Respond to customer service queries
• Send order confirmations and updates
• Offer personalised recommendations
• Improve website experience and usability

3. Marketing & Communication Preferences

You may receive emails or SMS updates if you sign up for newsletters or make a purchase. You can unsubscribe anytime using the link in our emails or by contacting us.

4. Sharing Your Information

We only share your data with:

• Trusted delivery services
• Secure payment gateways
• Legal authorities (if required by law)

5. Cookies & Tracking Technologies

We use cookies to:

• Remember login and cart information
• Understand browsing behavior
• Enhance website performance

You can disable cookies in your browser, but some features may not function properly.

6. Data Retention

We retain your data only as long as necessary to fulfill orders or comply with legal obligations.

7. Your Privacy Rights

• Access your data
• Request updates or corrections
• Request deletion of your data
• Opt-out of marketing communications

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has shared data, please contact us immediately.

9. Data Security

• SSL encryption on all pages
• Firewalls and secure servers

10. Changes to This Policy

We may update this policy. Any changes will be posted here along with the new effective date. Please check back periodically.

11. Contact Us

Green Decor
Email: info@greendecor.co.in